Privacy policy

At Fish & Fun Holiday Village, we respect your privacy and are committed to

protecting your personal data. This policy explains what information we collect,

how we use it, and your rights regarding your data.

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Data Controller

Fish & Fun Oy Business ID: 2471234-4

Kaislantie 1–6 19260 Paaso Finland

Contact for privacy matters: Elizaveta Valjakka

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What Information We Collect

When you make a booking, contact us, or use our website, we may collect the

following information: • Name • Email address • Phone number • Country of

residence • Booking details (stay dates, number of guests, special requests)

Payment information is processed securely through external payment providers.

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Why We Collect Your Data

We use your personal data to: • Manage bookings and reservations • Communicate with guests before and during their stay • Provide customer service • Meet legal and accounting requirements • Improve our website and services. Marketing emails are only sent if you have given your consent.

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Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use the site. Cookies help us: • Remember website preferences • Analyze website traffic • Improve functionality and usability. You can control or disable cookies through your browser settings.

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Analytics

We may use analytics tools such as Google Analytics to collect anonymous visitor statistics. This helps us understand how our website is used and how we can improve it. The data does not identify individual visitors.

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Sharing of Data

We do not sell or share personal data with third parties for marketing purposes. Your information may be shared with trusted service providers when necessary, such as: • Booking systems • Payment providers • Website hosting and email services. All partners process data in accordance with applicable data protection laws.

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Data Storage

Personal data is stored securely and only for as long as necessary to manage bookings and meet legal obligations.

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Your Rights

Under the EU General Data Protection Regulation (GDPR), you have the right to: • Access your personal data • Request correction of incorrect data • Request deletionof your data • Withdraw consent for marketing communications Requests regarding personal data can be sent directly to Fish & Fun Oy.

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Data Security

We use appropriate technical and organizational measures to protect personal data, including secure servers, firewalls, and restricted access to information.