Booking Terms & Conditions

Fish & Fun Holiday Village

These Booking Terms & Conditions apply to all reservations made at Fish & Fun

Holiday Village, operated by Fish & Fun Oy (Business ID 2471234-4), Kaislantie 1–

6, 19260 Paaso, Finland.

By making a reservation, the guest confirms that they have read, understood, and

accepted these Terms & Conditions.

Reservations

Reservations can be made through the Fish & Fun Holiday Village website, booking

platforms, email, or other agreed booking channels.

A reservation becomes binding once: • The guest receives a booking confirmation,

and • The required payment or deposit has been completed.

The person making the reservation must be at least 18 years of age and is

responsible for all guests included in the reservation.

Fish & Fun Oy reserves the right to cancel reservations in cases of obvious booking

errors, fraudulent activity, or violation of these Terms & Conditions.

Prices

All prices are shown in euros (€) and include applicable VAT unless otherwise

stated.

Fish & Fun Oy reserves the right to correct pricing errors caused by technical

mistakes or system malfunctions. In such cases, the guest will be informed before

the reservation is confirmed.

Payment

Payment terms may vary depending on the booking channel.

Typically: • Full payment may be required at the time of booking, or • A deposit may

be required with the remaining balance due before arrival.

Failure to complete payment by the agreed deadline may result in cancellation of

the reservation.

Security Deposit

Fish & Fun Holiday Village reserves the right to require a security deposit before

arrival.

The deposit may be used to cover: • Damage to buildings, cabins, furniture,

equipment, or property • Missing items • Additional cleaning beyond normal

standards • Violations of house rules

If no damage or additional costs occur, the deposit will be returned within 7 days

after check-out.

If damages exceed the deposit amount, Fish & Fun Oy reserves the right to charge

the guest for additional costs.

Check-in and Check-out

Unless otherwise agreed:

Check-in: from 16:00 (4:00 PM) Check-out: by 12:00 (12:00 PM / noon)

Early check-in or late check-out may be available upon request but cannot be

guaranteed.

Late check-out without prior agreement may result in additional charges.

Maximum Occupancy and Visitors

Each cabin or cottage has a maximum occupancy limit, which must be respected.

Only guests included in the reservation may stay overnight.

Additional guests must be approved in advance and may incur additional charges.

Unauthorized guests or exceeding occupancy limits may result in extra charges or

termination of the stay without refund.

Parties and Events

Parties, events, or large gatherings are not permitted unless explicitly approved in

writing by Fish & Fun Oy.

Disturbing behavior, excessive noise, or disruption to other guests may result in

immediate termination of the stay without refund.

Quiet Hours

To maintain a peaceful environment for all guests:

Quiet hours are from 22:00 to 07:00.

Guests must respect other visitors and the surrounding environment.

Property Care and Guest Responsibility

Guests must treat cabins, buildings, equipment, and the surrounding environment

with care.

3Guests are responsible for: • Any damage caused during their stay • Proper use of

all facilities and equipment • Supervising children • Respecting nature and local

regulations

Fish & Fun Oy reserves the right to charge guests for repair, replacement, or

cleaning costs caused by misuse or negligence.

Fire Safety and Grilling

Fish & Fun Holiday Village is located in a natural forest and lakeside environment.

Fire safety rules must be strictly followed.

Guests must: • Use grills only in designated areas • Never leave open fire

unattended • Follow official fire warnings or restrictions issued by authorities

Improper use of fire or grills that results in danger or damage may result in

immediate removal from the property and liability for damages.

Sauna Use

Saunas must be used responsibly and according to provided instructions.

Guests must follow sauna safety guidelines and avoid misuse of equipment.

Damage caused by improper use of sauna facilities may be charged to the guest.

Lake, Dock, and Outdoor Activities

Swimming, boating, fishing, and other outdoor activities are undertaken at the

guest’s own risk.

Fish & Fun Oy is not responsible for accidents, injuries, or loss of personal

belongings. Children must always be supervised near water and docks.

Natural terrain, water conditions, and weather conditions may vary and require

caution.

Environmental Protection

Fish & Fun Holiday Village is located in a sensitive natural lakeside environment.

Guests must: • Respect nature and wildlife • Dispose of waste properly • Avoid

damaging vegetation or natural areas

Illegal fishing, littering, or environmental damage may result in removal from the

property and liability for damages.

Pets

Pets are welcome unless otherwise stated.

A pet fee may apply.

Pet owners are responsible for ensuring that their animals do not cause damage,

excessive noise, or disturbance to other guests.

Guests must clean up after their pets.

Smoking

Smoking is strictly prohibited inside cabins and buildings.

Smoking indoors may result in additional cleaning fees and charges for damages.

Cleaning

Guests are expected to leave the accommodation in a reasonable condition.

If excessive cleaning is required, an additional cleaning fee may be charged.

Lost Property

Fish & Fun Holiday Village is not responsible for items left behind by guests.

If items are found, they may be returned upon request at the guest’s expense.

Cancellation Policy

Guests may cancel their reservation by notifying Fish & Fun Holiday Village in

writing (email or through the booking platform used).

The following cancellation conditions apply unless otherwise stated at the time of

booking: • Cancellations made more than 14 days before arrival will receive a full

refund. • Cancellations made 7–14 days before arrival will be charged 50% of the

total booking price. • Cancellations made less than 7 days before arrival, including

no-shows, will be charged 100% of the total booking price.

The cancellation date is determined by the time the cancellation notice is received.

Guests are advised to obtain travel insurance to cover unforeseen cancellations.

Illegal Activity

Illegal activity is strictly prohibited on the property.

Fish & Fun Oy reserves the right to terminate the accommodation agreement

immediately if illegal activity occurs and may notify authorities where necessary.

6No refund will be issued in such cases.

Force Majeure

Fish & Fun Oy is not responsible for cancellations or service interruptions caused by

circumstances beyond its reasonable control, including: • Natural disasters •

Extreme weather • Fire • Government restrictions • Utility outages • Other

unforeseeable events

Limitation of Liability

Fish & Fun Oy is not responsible for loss, theft, or damage to guests’ personal

belongings. Guests use facilities such as saunas, docks, swimming areas, boats, and outdoor areas at their own risk. Fish & Fun Oy shall not be liable for accidents, injuries, or damages caused by: • natural conditions • weather • guest negligence • misuse of equipment • circumstances outside the company’s reasonable control. Nothing in these Terms limits liability where such limitation is prohibited by applicable law. Guests are responsible for ensuring they have appropriate travel or personal

insurance during their stay.

Applicable Law

These Terms & Conditions are governed by Finnish law.

Any disputes arising from these terms shall first be resolved through negotiation. If

no agreement is reached, disputes will be handled by Finnish courts.

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